Seller Rating, Store Information and Commission Rate

Sellers

Ranks and commission fee

There is no charge to register or create listings. A commission applies to each completed sale and drops with your rank.

Free to list 9,99% → 4,99%

The 6 ranks

The target is the total sold in the month. The fee shown is the commission on each sale.

Legend

≥ R$ 50.000 / month

4,99%

Hero

≥ R$ 25.000 / month

5,99%

Master

≥ R$ 12.500 / month

6,99%

Warrior

≥ R$ 2.500 / month

7,99%

Adventurer

≥ R$ 750 / month

8,99%

Apprentice

< R$ 750 / month

9,99%

Gift cards and subscriptions sold by code have a fixed 5% fee, regardless of rank.

How ranks change

Every 1st of the month

Your rank is recalculated using last month's sales. The time zone is Brasília (GMT-3).

Up, same or down

Hit the rank target and you move up. Miss it the following month and you can move down.

Up to 24 hours

Recently completed orders can take up to 24h to show on the seller's profile.

Identity verification

The seller submits a valid ID (passport, driver's license or national ID) to be verified.

What buyers expect from a rank

Fast deliveries

Proven track record of fast delivery and quality service.

Accurate descriptions

Successful transactions and items as listed.

Monitoring

MXTera keeps monitoring to ensure compliance.

Online status, reputation and protection

Seller online

Online: available to contact. Offline or away: may take a while to reply. After ordering, the buyer arranges delivery with the seller.

Reputation and statistics

Buyers rate the seller after the order is completed. The profile shows total orders, successful orders and time on MXTera.

Accounts follow the same rule

If something is wrong, do not confirm receipt and open a resolution on the order within 72h of delivery. When you receive an account, change the email and password right away.